Introduction

Before you use this website or place an order for any products, please read the following terms and conditions of use carefully.

All people who use this site or buy our products agree to be bound by these Terms and Conditions, the Privacy Policy, and the Returns Policy. These Terms also apply to any transactions you have with our telesales representatives or through the site.

There are two ways to buy our products: through this website or by calling us. These terms apply to all sales made by consumers. There are some rules that you need to follow if you want to use this site or buy anything from us.

If you use the site or potentially buy our goods, you agree to be bound by these Terms.

There are times when we may change these Terms, which tell you how to use the site going forward. Before you make any purchases, please read these Terms carefully.

Copyright

All the information, media, text, graphics, designs, and code on this site (hereinafter called "content") is protected by copyright rules as a whole and belongs to no one else. Any licensed works are part of the group work. THE RIGHTS ARE RESERVED. You also promise not to change or remove any copyright notices from anything you take from the site.

Trademarks

All trademarks, service marks, and trade names of wellnessretreats.uk that are used on this site.

No Guarantee of Information Accuracy

The use of the information and materials on this site, including whether they are true, accurate, sufficient, useful, up-to-date, reliable, or not.

Disclaimer on Health Claims

Because of how our goods work, we don't say that they can cure or prevent any diseases. Results may be different and aren't guaranteed.

Limitation of Liability

Wellnessretreats.uk is not responsible for any special or indirect damages that happen because of using or not using the content and materials on this site or the performance of the products you buy, even if we were told that these kinds of damages were possible. If the law where you live doesn't allow the above reduction or exclusion of liability or incidental or consequential damages, then it might not apply to you.

Price

The site shows the price that you have to pay for the goods. In the prices listed on the site, VAT and any other taxes are included, but transport costs are not included. Delivery costs are shown separately when you check out. Prices can change at any time, but they won't affect orders we've already taken.

Placing of Orders

When you buy one of our goods online, you will get a confirmation email with all the information you need. If a product is marked as "out of stock," however, we will order it again for you. Anytime you change your mind, you can cancel the backorder.

Delivery

Once your order has been handled, we'll send them as soon as possible to the address you give us. Once the package is sent out, delivery in the UK usually takes two to three working days. Weekends and public holidays are not business days. But the expected delivery time depends on the things below.

Your Account

For you to be able to access certain functionalities on the site, transact or purchase any of our products, you must have a registered account. You only have the right to register one (1) account on the site. We reserve the right to delete duplicate accounts, deny any users who do not comply with our Terms and Conditions the right to use their account and also edit or delete their accounts without prior notice.

Cancellations, Returns And Refunds

While we hope that every order is successful, in the unlikely event that you are not completely satisfied with your order, you may initiate a cancellation of a completed order by you through your account on the website, via email, or by calling our customer service team. For cancellations, returns, replacements, exchanges and refunds, please refer to our Returns Policy for details. If the product you ordered is not available for any reason, we may cancel your completed order. If this is the case, we will notify you and return any payment that you have made, in accordance with the refund procedure set out in our Returns Policy.

Payments

We accept payment in a secured manner. However, we reserve the right to offer less than our full range of payment options. Your order will be processed only upon authorization of full payment in advance. Invoices, order breakdowns and vouchers shall be provided in electronic form only. If you pay by card, your card will be authorized on the day you place your order but will not be charged until the date your order is dispatched.

Retention Of Ownership & Title

We retain ownership and title to all the goods until receipt of payments in full.

Your Privacy

When you submit, upload, transmit or display any data, information, media or other content in connection with your use of the site, including your product reviews and comments under the “Blogs” section (“Your Content”), you understand and agree that:

• You will continue to own and be responsible for your content.
• Our use of your content will be subject to our privacy policy.
• You are giving us and our affiliate companies the right to use your content (with no fees or charges payable by us to you) solely for the purposes of providing, promoting, developing and trying to improve our services to you, including new services that we may provide in the future.
• You are allowed to retain and continue to use your content after you stop using the site and your account for example, where you have shared your content with other users of the site.
• You are authorizing us to adjust any product reviews to ensure that no health claims are made in them.

Notice

If you provided an email address when creating your account, we will send notices to that address or post a general notice on the website.

Miscellaneous

These Terms are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these Terms, that dispute shall be subject to the exclusive jurisdiction of the English Courts. Any claim you may have with respect to the use of the site (including but not limited to the purchase of our products) must be commenced within one (1) year from the date on which the cause of action for the claim arises.

Use Of Site

You must not misuse this site. Harassment in any manner or form on the site, including via e-mail, chat, tele-calling or by use of obscene or abusive language, is strictly forbidden.

Participation Disclaimer

We reserve the right to block or remove communications or materials that we determine to be:

• Abusive, defamatory, or obscene
• Fraudulent, deceptive, or misleading, in violation of a copyright, trademark or other intellectual property right of another
• Offensive or otherwise unacceptable to us, in our sole discretion.